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Yasmine Austere - RatedAgent Profile

Yasmine Austere
Yasmine Austere, Realtor®

Service Guarantees for Buyers, Sellers

4.88 / 5.00 (17 Reviews)
Participating Since 2020
My Service Areas
California: Danville
Berkshire Hathaway HomeServices
395 Hartz Avenue
Danville, CA 94526

Consumer Reviews
I haven't bought a property in 13 years, and never in CA, so Yasmine really held my hand throughout the whole process. She took the time to educate me about the market, of which she is extremely knowledgeable, and helped me submit a competitive offer that resulted in the purchase of my ho...   More
- Mar 2022
Yasmine is AMAZING!!!! We could not have gotten a better agent on our side. She is kind, resourceful, responsive, and just generally rad.   
- Feb 2022
Yasmine was a pleasure to work with. She was very attentive, and went out of her way to ensure we were taken care of throughout the entire process.   
- Dec 2021
Yasmine was great, she was attentive and informative during the process. She was always available.   
- Dec 2021

Buyer Results

OVERALL SATISFACTION
4.92/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.83/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.83/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.83/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.92/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.92/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.83/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.67/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.83/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.67/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 16.67%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.80/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 80.00%
  • 31-60 days: 20.00%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 100.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.80/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.60/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.60/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.60/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.60/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.40/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.60/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.00/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.80/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 40.00%
  • Knew Sales Associate Personally: 20.00%
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What was your PRIMARY reason for selecting your sales associate?
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