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Janae Havens
Janae Havens, Realtor®
(B) 925-688-1500

Service Guarantees for Buyers, Sellers
My Service Areas
California: Pleasant Hill
Berkshire Hathaway HomeServices
1954 Contra Costa Blvd
Pleasant Hill, CA 94523

Consumer Reviews
Janae was amazing every step of the way! She took us to every home we wanted to see and really shared her thoughts and opinions when they were needed with each property. Janae was very transparent and supported us throughout our home buying experience. She was available all hours of the da...   More
- Feb 2020
Janae went above and beyond to ensure our first home buying experience was incredible. She was available 24/7, she was flexible with our changing needs, she spent several hours walking us through documents and offering her support whenever we needed it. She has a magnificent energy and pos...   More
- Dec 2019
Janae was fantastic during this transaction process. Her guidance and help with the lenders, HOA and city was extremely useful. She worked diligently and went out of her way numerous times to help me secure my home. I would and will gladly use Janae again for future real estate transaction...   More
- Aug 2019

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
5.00/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 33.33%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 66.67%
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What was your PRIMARY reason for selecting your sales associate?


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