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Andrea Pauly
Quality Service Certified® Platinum
Andrea Pauly, Realtor®, QSC Platinum
(B) 719-598-4700
(M) 719-237-2221

Service Guarantees for Buyers, Sellers
My Service Areas
Colorado: Colorado Springs, Falcon, Monument, Security
RE/MAX Properties, Inc.
1740 Chapel Hills Drive
Colorado Springs, CO 80920

Consumer Reviews
Andrea is the BEST. Her communication and dedication to an ethical, professional and lucrative real estate transaction exceeded my expectations. She offers great communication through the process and knows how to stand up for her clients. Would recommend her over and over!!   
- Oct 2020
There may be some legal items creating red tape, but if not, providing concrete recommendations of offers to take or leave would be helpful. Overall, Andrea did a wonderful job, answered any and all questions we had, and leveraged her network of realtors for questions she needed assistance...   More
- Oct 2020
Because of our agents knowledge and thoroughness, the buying process went very smoothly and almost entirely stress-free.   
- Jul 2020
I loved working with Andi and Carmen! They are both so kind and professional, and they worked tirelessly on my behalf. Andi had great communication and advice, and I will absolutely work with her again in the future if I sell/buy again! I highly recommend Andi and Carmen.   
- Oct 2019

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 75.00%
  • No: 25.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.75/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
5.00/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 25.00%
  • Satisfied Past/Current Customer: 25.00%
  • Knew Sales Associate Personally: 25.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.80/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 80.00%
  • 31-60 days: 20.00%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 100.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.60/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.80/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
5.00/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.60/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.80/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.80/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.60/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.60/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.80/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.60/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 20.00%
  • Knew Sales Associate Personally: 80.00%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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