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Michael Johnston
Michael Johnston, Realtor®

Service Guarantees for Buyers, Sellers
My Service Areas
Vermont: Burlington
Coldwell Banker Hickok & Boardman
346 Shelburne Rd
Burlington, VT 05401

Consumer Reviews
The selling of a primary residence of 25 years is more than just of a sale. It is an emotional journey, accompanied by complicated emotions. The heavy lifting and sound advice from the Sales Associate (Michael Johnston) was extremely beneficial. The level of professionalism was clear an...   More
- Mar 2021
Michael is a superb agent. He is smart, knowledgeable, friendly, patient and helpful. We are two seniors relocating from Maryland and we rumbled around in a rented RV with our two dogs looking at property with Michael's guidance. He has been available post sale as we plan our move to Verm...   More
- Jan 2021
We chose Michael due to his excellent assistance when purchasing another house in his region of experience. The current transaction was in another region which required him to learn fast. There were some challenges but he met them well and quickly. He also had a pricing plan that was very ...   More
- Dec 2020
Michael was a wonderful agent to work with. He has sold some of my Father's properties as well and each time we have been more than happy with the results.   
- Dec 2020

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 93.75%
  • No: 6.25%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
First purchase?
  • Yes: 12.50%
  • No: 87.50%
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Was this your first purchase?
Primary Reason for Purchase
  • First home: 6.25%
  • Down size: 12.50%
  • Up size: 18.75%
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What was the primary reason for your purchase?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.94/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.94/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.94/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.88/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.88/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 25.00%
  • Satisfied Past/Current Customer: 12.50%
  • Knew Sales Associate Personally: 12.50%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.81/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 93.75%
  • No: 6.25%
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Did your sales associate contact you after the closing?
First sale?
  • Yes: 50.00%
  • No: 50.00%
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Was this your first sale?
Primary Reason for Sale
4.06/5.00
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What was the primary reason for your sale?
Expected Time to Sell
  • < 30 days: 12.50%
  • 31-60 days: 12.50%
  • 61-90 days: 25.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 50.00%
  • 31-60 days: 6.25%
  • 61-90 days: 12.50%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.88/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.94/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.25/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.81/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.81/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.88/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.94/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.69/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.94/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.69/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 31.25%
  • Satisfied Past/Current Customer: 6.25%
  • Knew Sales Associate Personally: 43.75%
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What was your PRIMARY reason for selecting your sales associate?


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