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Marianela Giem
Marianela Giem, Realtor®
(B) 916-634-4422

Service Guarantees for Buyers, Sellers
My Service Areas
California: Citrus Heights
Berkshire Hathaway HomeServices
5717 Sunrise Blvd
Citrus Heights, CA 95610
Consumer Reviews
Sale associate showed respect, kindness, was ready to answer each question and assist during the whole selling process. A great help with the language barrier, besides of an excellent personal presentation.   
- Jun 2022
Marianella is just an amazing agent and her guidance was pivotal in the successful sale of my home! This was the 2nd time she has helped me with real estate. I have and will continue to highly recommend her services!   
- May 2022
excellent service   
- May 2022
Ms. Giem was very knowledgeable about my home, homes in the neighborhood and the housing market. She wanted to highlight the many unique features of my home. She allowed me to participate in every aspect of the advertising/ marketing and negotiations of my home. She communicated with me du...   More
- Sep 2021

Buyer Results

OVERALL SATISFACTION
4.75/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 62.50%
  • No: 37.50%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.63/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.63/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.88/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.50/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.75/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.75/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.88/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.75/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.38/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.75/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.38/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 50.00%
  • Satisfied Past/Current Customer: 12.50%
  • Knew Sales Associate Personally: 25.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.67/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 33.33%
  • 31-60 days: 50.00%
  • 61-90 days: 16.67%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 83.33%
  • 31-60 days: 0.00%
  • 61-90 days: 16.67%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.67/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.67/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.67/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.83/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.67/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.83/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.50/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.17/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.33/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.33/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 33.33%
  • Satisfied Past/Current Customer: 50.00%
  • Knew Sales Associate Personally: 16.67%
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What was your PRIMARY reason for selecting your sales associate?


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