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Krista Lacroix
Krista Lacroix, Realtor®

Service Guarantees for Buyers, Sellers
My Service Areas
Vermont: Burlington
Coldwell Banker Hickok & Boardman
346 Shelburne Rd
Burlington, VT 05401

Consumer Reviews
Krista Lacroix was an outstanding agent. She knows what she is doing, hard working, positive, has a strong read on what the property is worth and the selling agent. Krista is a brilliant agent. I cannot express fully how outstanding she is. I am thankful for her work, support, and positive...   More
- Aug 2021
Krista was a wonderful agent to work with. She was always available for us, and made us feel like we were the only clients she had, when I know for a fact she was working with various other parties. She was extremely knowledgeable about the market and the buying process, and helped us nav...   More
- Jun 2021
Krista Lacroix was incredible - always advocating for me and giving me great advice and guidance through the whole process.   
- Mar 2021
Excellent and outstanding service by Krista Really appreciated all her advice Very knowledgeable about real estate market in our area. AWESOME   
- Dec 2020

Buyer Results

OVERALL SATISFACTION
4.83/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 75.00%
  • No: 25.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
First purchase?
  • Yes: 66.67%
  • No: 33.33%
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Was this your first purchase?
Primary Reason for Purchase
  • First home: 75.00%
  • Down size: 8.33%
  • Up size: 8.33%
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What was the primary reason for your purchase?
Advice and Counsel
4.75/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.92/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.83/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.67/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.83/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.75/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.83/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.75/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.92/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.75/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 33.33%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 16.67%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
First sale?
  • Yes: 0.00%
  • No: 100.00%
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Was this your first sale?
Primary Reason for Sale
2.50/5.00
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What was the primary reason for your sale?
Expected Time to Sell
  • < 30 days: 33.33%
  • 31-60 days: 16.67%
  • 61-90 days: 50.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 83.33%
  • 31-60 days: 0.00%
  • 61-90 days: 16.67%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.83/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.67/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.50/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 16.67%
  • Satisfied Past/Current Customer: 16.67%
  • Knew Sales Associate Personally: 33.33%
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What was your PRIMARY reason for selecting your sales associate?


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