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Robyn Nasuti
Quality Service Certified® Platinum
Robyn Nasuti, Realtor®, QSC Platinum
Five Star Homes Team
(B) 774-573-1336
(M) 774-573-1336

Service Guarantees for Buyers, Sellers
My Service Areas
Rhode Island: Cumberland, Woonsocket
Massachusetts: Ashland, Bellingham, Blackstone, Framingham, Grafton, Holliston, Hopkinton, Mendon, Milford, Millbury, Millis, Northborough, Northbridge, Sutton, Upton, Uxbridge, Westborough, Worcester
Real Living Suburban Lifestyle Real Estate
169 W Main Street
Hopkinton, MA 01748

Consumer Reviews
Robyn and Sean we’re extremely helpful from prepping our home thru closing. Lots of communication and quick response if we had questions. Definitely a great team effort   
- Oct 2019
Robyn & Sean are the best partners one could ask for in the real estate sales transaction business, both each of them and the long list of excellent resources they have are terrific to work with. I look forward to working with them in the future!   
- Sep 2019
Sean and Robyn are an absolute asset to your organization. They go above and beyond to make the buyer/seller as comfortable as possible through the entire process. You don't realize how much leg work goes into these transactions until you are in the middle of it, and Sean and Robyn are alw...   More
- Sep 2019
Robyn and Sean performed exceptionally well with the sale of my home and helped negotiate a 2nd closing after an accepted offer was cancelled for buyer financial reasons. They were both experienced and professional and guided me through the entire process.   
- Aug 2019

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
5.00/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 55.56%
  • Satisfied Past/Current Customer: 11.11%
  • Knew Sales Associate Personally: 11.11%
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Seller Results

OVERALL SATISFACTION
4.90/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 95.00%
  • No: 5.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 36.84%
  • 31-60 days: 21.05%
  • 61-90 days: 26.32%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 52.63%
  • 31-60 days: 21.05%
  • 61-90 days: 10.53%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.90/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.90/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.60/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.85/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
4.90/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.90/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.95/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.90/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.95/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.85/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 25.00%
  • Satisfied Past/Current Customer: 20.00%
  • Knew Sales Associate Personally: 15.00%
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