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Bonita Smith
Quality Service Certified®
Bonita Smith, Realtor®, QSC

Service Guarantees for Buyers, Sellers
My Service Areas
Michigan: East Lansing
BHHS Tomie Raines REALTORS®
1400 Abbot Road Suite 200
East Lansing, MI 48823

Consumer Reviews
Bonita did an awesome job and made my experience great I will definitely use her services again!   
- Jul 2019
Bonita made our first time home buying process very easy. She cared about what we wanted and still, a month after purchase, contacts us. She definitely was on our side and had our best interest at heart!   
- Oct 2017

Buyer Results

OVERALL SATISFACTION
4.75/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 75.00%
  • No: 25.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.50/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.67/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.75/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.75/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.50/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.75/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.75/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.50/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.75/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.50/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 75.00%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?


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