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Carol Pepe - RatedAgent Profile

Carol Pepe
Carol Pepe, Realtor®
(B) 925-451-1573
(M) 925-451-1573

Service Guarantees for Buyers, Sellers

4.81 / 5.00 (16 Reviews)
Participating Since 2017
My Service Areas
California: Alamo, Concord, Danville, Lafayette, Martinez, Orinda, Pleasant Hill, Walnut Creek
Berkshire Hathaway HomeServices
1830 Tice Valley Blvd.
Walnut Creek, CA 94595
Consumer Reviews
The market was unusual in that there was very low supply, affected by unfavorable credit conditions and withdrawal of insurers from CA marketplace. These factors put damper on number of units available to consider/view. It was difficult to know whether more properties would be put on mar...   More
- Sep 2023
Carillon was fantastic guiding Me every stepof the way O   
- Jul 2023
Carol was prompt at responding and getting us in to see the property we had interest in. In addition she had lined up several other properties that she thought we might like. She spent time showing and telling us about the benefits Rossmoor had to offer. The line of communication and ex...   More
- Jul 2023
Ours was a little different situation. My mother bought a property using Carol Pepe, who is a friend. Carol showed Mom 3 properties and Mom bought one with cash. We went into escrow and closed in 21 days. Carol was very helpful and knows her properties and inner workings of the Rossmoor...   More
- Mar 2023

Buyer Results

OVERALL SATISFACTION
4.88/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 75.00%
  • No: 25.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 85.71%
  • No: 14.29%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.88/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.88/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.75/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.88/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.75/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.75/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.75/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.75/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.75/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 50.00%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 12.50%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 37.50%
  • 31-60 days: 50.00%
  • 61-90 days: 12.50%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 62.50%
  • 31-60 days: 37.50%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Price and Terms
4.50/5.00
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How satisfied were you with the price and terms of the sale?
Reason for Selecting
  • Referred by a Friend: 12.50%
  • Satisfied Past/Current Customer: 37.50%
  • Knew Sales Associate Personally: 12.50%
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What was your PRIMARY reason for selecting your sales associate?
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