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Michelle Desautels
Michelle Desautels, Realtor®
(B) 802-846-9503

Service Guarantees for Buyers, Sellers
My Service Areas
Vermont: Burlington, Charlotte, Essex, Essex Jct., Fairfax, Georgia, Jeffersonville, Jericho, North Hero, Richmond, Shelburne, South Burlington, South Hero, St. George, Underhill, Williston, Winooski
Coldwell Banker Hickok & Boardman
346 Shelburne Rd
Burlington, VT 05401

Consumer Reviews
Michelle was very easy to work with and available at any time that I needed her. This was my first time buying a home and she helped me feel comfortable and knowledgeable throughout the entire process.   
- Dec 2020
Michelle was great to work with. We feel she has become more of a friend than a realtor. Can't say enough about the positive experience.   
- Nov 2020
Michelle worked with me for 5 years to find the perfect home. I cannot day enough good things about her. She’s kind, empathetic, knowledgeable and always made me feel at ease. She’s an amazing woman and is the reason why I finally found a place to call home.   
- Nov 2019
Michelle was great! I have already recommended her to others that are in the home search process.   
- Jul 2019

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
First purchase?
  • Yes: 30.00%
  • No: 70.00%
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Was this your first purchase?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.90/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 0.00%
  • 31-60 days: 50.00%
  • 61-90 days: 50.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 50.00%
  • 31-60 days: 50.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.50/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.50/5.00
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How satisfied were you with the price and terms of the sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?


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