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Vivian Regna
Vivian Regna, Realtor®
(B) 314-807-3389

Service Guarantees for Buyers, Sellers
My Service Areas
Missouri: Saint Louis
Real Living Gateway Real Estate
4409 Meramec Bottom Road Ste. G
Saint Louis, MO 63129

Consumer Reviews
Vivian is the real deal - completely exceeded my expectations for a real estate agent! She helped me buy a new house and then sell my old house (both very unique properties), and was very responsive and supportive throughout the entire process. Her negotiating skills were a huge part of ...   More
- Jun 2018
Vivian was an absolute blessing to work with! She made the home buying experience incredibly easy and a lot of fun! My wife and I could not have found our dream home without her!   
- Mar 2018
I had plenty of people to choose from for my listing--others we've used before, other friends I know, agents used by my friends who have extensive real estate holdings, some who probably have more experience or a somewhat thicker Rolodex. But none of them could have done as fine a job for ...   More
- Sep 2017
Because I do know Vivian personally, I was a little hesitant with her being my agent - the whole financial privacy and all - but she handle everything EXTREMELY professionally. Vivian was extremely knowledgeable about the market, not only in the area that we bought in, but surrounding area...   More
- Jun 2017

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.75/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.88/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 25.00%
  • Satisfied Past/Current Customer: 12.50%
  • Knew Sales Associate Personally: 50.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 66.67%
  • 31-60 days: 33.33%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 100.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
5.00/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.67/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.67/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 100.00%
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What was your PRIMARY reason for selecting your sales associate?


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