RatedAgent.com Logo
Cheryl Malkin
Cheryl Malkin, Realtor®
(B) 802-524-9527

Service Guarantees for Buyers, Sellers
My Service Areas
Vermont: Burlington
Coldwell Banker Hickok & Boardman
346 Shelburne Rd
Burlington, VT 05401

Consumer Reviews
I was very satisfied with Cheryl. She is very courteous and professional. We had many phone calls, and messages between us. She was Quick and ''on the ball''. I am very grateful to have met her. Thank you!   
- Feb 2021
Cheryl was great. Selling the house ending up being a lot more that expected. We found out the roof had to be completely replaced. It was a whole thing. Cheryl was absolutely amazing about all of it. Cheryl alway did what was best for us. I would recommend her to anyone. I could not have ...   More
- Sep 2019
Cheryl is personable and extremely helpful. We relocated from Utah and she was always there for us day/night. We would recommend Cheryl and Hickok Boardman bassed on our experience with Cheryl. Can’t express our appreciation enough.   
- May 2019
Cheryl was amazing! Very attentive, answered all my questions, researched options for us, helped us navigate this whole transaction!   
- Dec 2018

Buyer Results

OVERALL SATISFACTION
5.00/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Advice and Counsel
4.75/5.00
Show Chart
Hide Chart
How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.50/5.00
Show Chart
Hide Chart
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.50/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.50/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.75/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
Show Chart
Hide Chart
Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
5.00/5.00
Show Chart
Hide Chart
Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
5.00/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 50.00%
  • Satisfied Past/Current Customer: 25.00%
  • Knew Sales Associate Personally: 25.00%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Expected Time to Sell
  • < 30 days: 66.67%
  • 31-60 days: 0.00%
  • 61-90 days: 33.33%
  • More...
Show Chart
Hide Chart
How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 100.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
  • More...
Show Chart
Hide Chart
How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.67/5.00
Show Chart
Hide Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
Show Chart
Hide Chart
Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
5.00/5.00
Show Chart
Hide Chart
Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
5.00/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.67/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 66.67%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 0.00%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?


Copyright 2021 Quality Service Certification, Inc. All rights reserved.