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Susan K. Gulrajani
Susan K. Gulrajani, Realtor®
(B) 802-846-9577

Service Guarantees for Buyers, Sellers
My Service Areas
Vermont: Bristol, Burlington, Charlotte, Colchester, Hinesburgh, Huntington, Lincoln, Middlebury, Monkton, Richmond, Shelburne, Vergennes
Coldwell Banker Hickok & Boardman
346 Shelburne Rd
Burlington, VT 05401

Consumer Reviews
She has been so great throughout my home buying experience. Even when I took a break from looking after working with her two years, when I contacted her she was willing to come help me right away and was always available to talk. I would highly recommend her.   
- Sep 2020
I found Susan to be a top notch professional. The residential property she sold was not a cookie cutter transaction. Her guidance was invaluable. I would most certainly utilize her services again. She is the first I would recommend to another seeking assistance.   
- Aug 2019
From initial contact to post closing, Susan was professional and added high value to the transaction. Her assessment of the current market was spot on and her assistance navigating and negotiating the process of closure was invaluable. A+   
- Jul 2019
Susan is amazing. She helped me before on a purchase.. she works hard, is professional and puts her clients as a high priority. She encouraged me, kept me informed and was supportive. She knows her facts, is current with the market and helps set realistic goals.   
- Jun 2019

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
First purchase?
  • Yes: 60.00%
  • No: 40.00%
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Was this your first purchase?
Primary Reason for Purchase
  • First home: 60.00%
  • Down size: 0.00%
  • Up size: 0.00%
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What was the primary reason for your purchase?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.80/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.80/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
5.00/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.40/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 80.00%
  • No: 20.00%
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Did your sales associate contact you after the closing?
First sale?
  • Yes: 20.00%
  • No: 80.00%
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Was this your first sale?
Primary Reason for Sale
3.40/5.00
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What was the primary reason for your sale?
Expected Time to Sell
  • < 30 days: 0.00%
  • 31-60 days: 0.00%
  • 61-90 days: 40.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 60.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.40/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.60/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.40/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.40/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.60/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.20/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.40/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.40/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.40/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 60.00%
  • Satisfied Past/Current Customer: 20.00%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?


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