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Heather Lewis
Heather Lewis, Realtor®
(B) 314-749-8686
(M) 314-749-8686

Service Guarantees for Buyers, Sellers
My Service Areas
Missouri: Arnold, Ballwin, Barnhart, Chesterfield, Ellisville, Fenton, Imperial, Kirkwood, Manchester, Saint Louis, Webster
Real Living Gateway Real Estate
4409 Meramec Bottom Road Ste. G
Saint Louis, MO 63129

Consumer Reviews
I guess the only thing that I felt, is rushed sometimes. I realize the housing sales market is like that right now, but felt frustrated & overwhelmed sometimes.   
- Jun 2019
Heather is very knowledgeable. She will patiently answer any of your question.   
- Jun 2019
Heather was wonderful. We had a great experience.   
- Jun 2019
Heather was wonderful and a pleasure to work with.   
- May 2019

Buyer Results

OVERALL SATISFACTION
4.94/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 95.74%
  • No: 4.26%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 95.83%
  • No: 4.17%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.92/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.94/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
4.91/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.92/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.85/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.88/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.92/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.92/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.88/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.90/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.83/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 27.08%
  • Satisfied Past/Current Customer: 14.58%
  • Knew Sales Associate Personally: 12.50%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.84/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 23.68%
  • 31-60 days: 44.74%
  • 61-90 days: 18.42%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 51.35%
  • 31-60 days: 29.73%
  • 61-90 days: 8.11%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.87/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.84/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.66/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.79/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
4.84/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.89/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.82/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.71/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.82/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.74/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 21.05%
  • Satisfied Past/Current Customer: 26.32%
  • Knew Sales Associate Personally: 18.42%
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What was your PRIMARY reason for selecting your sales associate?


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