RatedAgent.com Logo
Heather Lewis
Heather Lewis, Realtor®
(B) 314-749-8686
(M) 314-749-8686

Service Guarantees for Buyers, Sellers
My Service Areas
Missouri: Arnold, Ballwin, Barnhart, Chesterfield, Ellisville, Fenton, Imperial, Kirkwood, Manchester, Saint Louis, Webster
Real Living Gateway Real Estate
4409 Meramec Bottom Road Ste. G
Saint Louis, MO 63129

Consumer Reviews
Heather is amazing! I have referred her to several people already.   
- Apr 2019
I was very satisfied with the service. Thanks   
- Apr 2019
Heather was outstanding. She went way above and beyond to help me remedy several major repair issues that were discovered during the inspection process. I would highly recommend her to anyone in the area searching for a realtor.   
- Mar 2019
Heather was very professional throughout the entire process. She was patient, kind and made the experience pleasant. I would definitely recommend her to anyone wanting to buy or sell real estate!   
- Feb 2019

Buyer Results

OVERALL SATISFACTION
4.90/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 98.00%
  • No: 2.00%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 96.00%
  • No: 4.00%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 96.00%
  • No: 4.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
4.88/5.00
Show Chart
Hide Chart
How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.90/5.00
Show Chart
Hide Chart
How satisfied were you with the sales associate's thoroughness during your property search?
Availability
4.88/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.90/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.84/5.00
Show Chart
Hide Chart
How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.88/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.90/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.86/5.00
Show Chart
Hide Chart
If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.82/5.00
Show Chart
Hide Chart
If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.84/5.00
Show Chart
Hide Chart
How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.80/5.00
Show Chart
Hide Chart
How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 28.00%
  • Satisfied Past/Current Customer: 16.00%
  • Knew Sales Associate Personally: 10.00%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.84/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 27.03%
  • 31-60 days: 40.54%
  • 61-90 days: 16.22%
  • More...
Show Chart
Hide Chart
How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 52.78%
  • 31-60 days: 27.78%
  • 61-90 days: 8.33%
  • More...
Show Chart
Hide Chart
How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.86/5.00
Show Chart
Hide Chart
How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.84/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.68/5.00
Show Chart
Hide Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.81/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
4.84/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.89/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.81/5.00
Show Chart
Hide Chart
If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.70/5.00
Show Chart
Hide Chart
If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.78/5.00
Show Chart
Hide Chart
How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.70/5.00
Show Chart
Hide Chart
How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 21.62%
  • Satisfied Past/Current Customer: 24.32%
  • Knew Sales Associate Personally: 18.92%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?


Copyright 2019 Quality Service Certification, Inc. All rights reserved.