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Jessika Chapman
Quality Service Certified® Platinum
Jessika Chapman, Realtor®, QSC Platinum
(B) 707-616-1707

Service Guarantees for Buyers, Sellers
My Service Areas
California: Eureka
MikkiMoves Real Estate, Inc.
805 7th Street
Eureka, CA 95501

Consumer Reviews
This was the second property that Jessika Chapman has sold for me (without me living in the area) and for the second time she has made the process as easy as humanly possible. She took care of every detail that needed to be addressed and made selling a property in CA while living in CO a ...   More
- Nov 2018
Love jessika. Such a wonderful , hard worker. Very efficient.   
- Oct 2018
Jessika provided nothing but excellent customer service and support. The buyer's lender caused some major grief and more then once I was frustrated at them but unfortunately Jessika was the one who had to listen to my complaints. She was patient, understanding and worked diligently to le...   More
- Oct 2018
Jessika is very understanding and listens to your needs and request. Made the difference between buying a house and finding a home.   
- Sep 2018

Buyer Results

OVERALL SATISFACTION
4.91/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Advice and Counsel
4.91/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.96/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.91/5.00
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Knowledge of Area
4.87/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.78/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.96/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.83/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.95/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.87/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.87/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.74/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 34.78%
  • Satisfied Past/Current Customer: 8.70%
  • Knew Sales Associate Personally: 4.35%
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Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 90.00%
  • No: 10.00%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 10.00%
  • 31-60 days: 30.00%
  • 61-90 days: 20.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 60.00%
  • 31-60 days: 20.00%
  • 61-90 days: 10.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.40/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.90/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.90/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.90/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.90/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.90/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 30.00%
  • Knew Sales Associate Personally: 40.00%
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