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Sarah Suarez
Quality Service Certified® Platinum
Sarah Suarez, Realtor®, QSC Platinum
(B) 781-645-0519
(M) 617-756-2028

Service Guarantees for Buyers, Sellers
My Service Areas
Massachusetts: Arlington, Belmont, Boston, Cambridge, Medford, Melrose, Somerville, Waltham, Winchester
BOWES Real Estate Real Living
1010 Massachusetts Avenue
Arlington, MA 02476

Consumer Reviews
Sale of house was more prolonged than anticipated due to complex situation. I dont know in hindsight what was best course of action, but in the end everything turned out well. Sarah and Sarah kept in very close communication throughout the process.   
- Nov 2018
I have never sold a property before so I had no idea what to expect but Sarah & Sarah were there through every step! They checked out my condo and told me exaclty what I needed to do to get it ready to sell. I trusted all their suggestions and it was so worth it!! My Condo sold within 24 h...   More
- Nov 2018
This was my second time using Sarah & Sarah and without a doubt I would use them again! They are thorough, helpful, knowledgeable, caring, and just overall easy to work with. They have always helped me with any question I have had and made the entire process so easy. They are really amazin...   More
- Nov 2018
Sarah and Sarah went above in beyond us sell our house - which they'd gone above and beyond to help us buy a few years beforehand! We have already recommended them to others and would continue to do so...their sales strategy and prep work are phenomenal and they are constantly in touch whi...   More
- Aug 2018

Buyer Results

OVERALL SATISFACTION
4.92/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 84.00%
  • No: 16.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 92.31%
  • No: 7.69%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 92.31%
  • No: 7.69%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.92/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.88/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
4.92/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.88/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.88/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.96/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.96/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.92/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.65/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.92/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.58/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 30.77%
  • Satisfied Past/Current Customer: 7.69%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.90/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 90.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 90.00%
  • 31-60 days: 0.00%
  • 61-90 days: 10.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.80/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.90/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.50/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.90/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.90/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.90/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.90/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.90/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 30.00%
  • Satisfied Past/Current Customer: 30.00%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?


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