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Nancy Costello
Nancy Costello, Realtor®
(B) 530-582-5005
(M) 530-426-5005

Service Guarantees for Buyers, Sellers
My Service Areas
California: Carnelian Bay, Floriston, Homewood, Kings Beach, Olympic Valley, Soda Springs, Tahoe City, Tahoma, Truckee
Tahoe Truckee Brokers
PO Box 4242
Truckee, CA 96160
Consumer Reviews
The associates were very professional, but relaxed and easy to work and communicate with. I feel grateful for their services and I am glad they stuck with me and the property.   
- Apr 2024
We could not have been more pleased with Bill and Nancy. Very professional yet friendly. They are also local and know all the ins and outs of HOA communities, especially this one. I can't believe they sold a house under 20' of snow but with their marketing skills, they did. Cudos to bo...   More
- Apr 2023
I highly recommend Nancy Costello! Very knowledgeable, and professional! Very helpful in guiding us through the sale of our cabin. Tahoe Truckee Broker is definitely the best choice! Bill Kenny was an excellent agent! We worked closely with him, and trust his expertise! They are a great te...   More
- Sep 2021
Nancy and Bill were very professional and helpful through the whole process and continue to be helpful after. I would definitely use them again and refer them to my friends.   
- Sep 2021

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.67/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.33/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.67/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.67/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.67/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.67/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 33.33%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 66.67%
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Seller Results

OVERALL SATISFACTION
4.92/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 38.46%
  • 31-60 days: 23.08%
  • 61-90 days: 7.69%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 46.15%
  • 31-60 days: 23.08%
  • 61-90 days: 7.69%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.85/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.92/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.85/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.92/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.92/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.92/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.92/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.92/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 7.69%
  • Satisfied Past/Current Customer: 30.77%
  • Knew Sales Associate Personally: 0.00%
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