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Hicks Malonson
Quality Service Certified® Platinum
Hicks Malonson, Realtor®, QSC Platinum
(B) 678-581-7378
(M) 770-315-9440

Service Guarantees for Buyers, Sellers
My Service Areas
Georgia: Acworth, Canton, Dallas, Kennesaw, Marietta, Powder Springs, Roswell, Woodstock
Harry Norman, REALTORS®
776 Whitlock Avenue
Marietta, GA 30064

Consumer Reviews
After living in Atlanta for almost 40 years, I knew Harry Norman Realtors to be a very reputable company, among the very best in the metro.Therefore, I was thrilled to get a recommendation of an agent from HNR to sell my land. My high expectations were totally met by the skill and professi...   More
- Sep 2020
Very experienced and knowledgeable. Always had answers and suggestions.   
- Aug 2020
I am very please with all the work Hicks and your office did to close this deal. I would use your company and Hicks without hesitation. Also would recommend Hicks and your company. Thank you for all Hicks and your company has done.   
- Jul 2020
Hicks did a fantastic job marketing my property. The photographer did a great job representing the property in a realistic manner. Hicks was open and honest with me about the offer we received and accepted. I felt he offered guidance that was in my best interest. He kept me well informed t...   More
- Jun 2020

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.92/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.92/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 38.46%
  • Satisfied Past/Current Customer: 15.38%
  • Knew Sales Associate Personally: 38.46%
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Seller Results

OVERALL SATISFACTION
4.88/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 94.12%
  • No: 5.88%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 23.53%
  • 31-60 days: 35.29%
  • 61-90 days: 11.76%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 62.50%
  • 31-60 days: 12.50%
  • 61-90 days: 12.50%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.88/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.76/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.94/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.88/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.82/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.94/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.88/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 35.29%
  • Satisfied Past/Current Customer: 17.65%
  • Knew Sales Associate Personally: 35.29%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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