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Hicks Malonson
Quality Service Certified® Platinum
Hicks Malonson, Realtor®, QSC Platinum
(B) 678-581-7378
(M) 770-315-9440

Service Guarantees for Buyers, Sellers
My Service Areas
Georgia: Acworth, Canton, Dallas, Kennesaw, Marietta, Powder Springs, Roswell, Woodstock
Harry Norman, REALTORS®
776 Whitlock Avenue
Marietta, GA 30064

Consumer Reviews
Hicks was unbelievably attentive. He was well acquainted with the market trends and provided timely and relevant information about potential market trends and buyer demographics. Hicks knew that our home was very marketable and provided excellent presentation materials. The photos and t...   More
- Jul 2019
If there was an Extremely Satisfied option I would have chosen it! Hicks went above and beyond the norm to help find our new home! We saw some crazy homes and some firsts for him even after all his years in this business. I can go on and on! He’s one of a kind!   
- Jan 2019
Our agent was precise in analyzing the market conditions and recommended an aggressive asking price. We had multiple offers and ultimately accepted a contract in less than 36 hours for 100% of asking price plus very favorable closing terms! I wasn't confident that we'd sell our home for ...   More
- Jul 2018
From day one Hicks was professional, ethical, realistic, and knowledgeable. He has 20+ years experience in real estate and was a superb guide in our selling and buying experience. Through all the ups and downs of our selling and purchasing Hicks was incredibly gracious and he truly has a "...   More
- May 2018

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.88/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.88/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 37.50%
  • Satisfied Past/Current Customer: 12.50%
  • Knew Sales Associate Personally: 37.50%
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Seller Results

OVERALL SATISFACTION
4.88/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 93.75%
  • No: 6.25%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 94.12%
  • No: 5.88%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 35.29%
  • 31-60 days: 23.53%
  • 61-90 days: 11.76%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 62.50%
  • 31-60 days: 12.50%
  • 61-90 days: 6.25%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.88/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.65/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.88/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.88/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.76/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.94/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.88/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 29.41%
  • Satisfied Past/Current Customer: 11.76%
  • Knew Sales Associate Personally: 52.94%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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