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Allison Kloster
Allison Kloster, Realtor®
(B) 770-594-4928

Service Guarantees for Buyers, Sellers
My Service Areas
Georgia: Alpharetta, Brookhaven, Buckhead, Canton, Chamblee, Cobb, Cumming, Dunwoody, Johns Creek, Milton, Roswell, Sandy Springs, Suwanee, Woodstock
Harry Norman, REALTORS®
7855 North Point Pkwy Suite 100
Alpharetta, GA 30022

Consumer Reviews
The agent did a good job finding us a home that met our needs and what we asked for, but after I signed it was hands off from there. In this market there was really no negotiation process so she informed us we'd have to pay asking price if we wanted to get a house we wanted in the area we...   More
- Jan 2021
Allison Kloster has been the selling agent in 2 transactions and the listing agent in 2 transactions for me in the last few years. Allison and her team are by far the most outstanding team I have ever worked with and many of my business associates have also used Allison Kloster and been ex...   More
- Dec 2020
My Sales Associate, Allison Kloster and her team (The Kloster Group) I would strongly recommend for all residential housing sales and purchases. Allison and her team guided me excellently in my purchase of a townhome in Roswell. I am so appreciative of her and the team's expertise, skil...   More
- Nov 2020
I thoroughly enjoyed working with Rachel and her team throughout the buying and selling process. She was always available to show me various properties and appeared committed to helping me find the right fit. I appreciated her openness, honesty, and expertise. I would highly recommend Rach...   More
- Nov 2020

Buyer Results

OVERALL SATISFACTION
4.84/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 87.10%
  • No: 12.90%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 90.32%
  • No: 9.68%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.81/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.87/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.84/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.87/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.81/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.84/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.77/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.77/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.77/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
4.77/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.77/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 35.48%
  • Satisfied Past/Current Customer: 9.68%
  • Knew Sales Associate Personally: 29.03%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 39.13%
  • 31-60 days: 26.09%
  • 61-90 days: 17.39%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 63.64%
  • 31-60 days: 13.64%
  • 61-90 days: 4.55%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.96/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.96/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.91/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.96/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.96/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.91/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.91/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 8.70%
  • Satisfied Past/Current Customer: 52.17%
  • Knew Sales Associate Personally: 26.09%
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What was your PRIMARY reason for selecting your sales associate?


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