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Nicole Tucker
Quality Service Certified® Platinum
Nicole Tucker, Realtor®, QSC Platinum
(B) 678-957-3914
(M) 678-687-7700

Service Guarantees for Buyers, Sellers
My Service Areas
Georgia: Johns Creek
Harry Norman, REALTORS®
10305 Medlock Bridge Road
Johns Creek, GA 30097

Consumer Reviews
Nicole was awesome! She always kept us informed and worked really hard to sell our home! Would highly recommend her!   
- May 2018
Nicole did a great job. Thanks again Tim and Jessica Johns   
- Oct 2016
She was awful recommended buying my next hone without an inspection....unprofessional agent.   
- May 2016

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 75.00%
  • No: 25.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
5.00/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 50.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.46/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 76.92%
  • No: 23.08%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 75.00%
  • No: 25.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 23.08%
  • 31-60 days: 46.15%
  • 61-90 days: 30.77%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 46.15%
  • 31-60 days: 30.77%
  • 61-90 days: 7.69%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.38/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.38/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.31/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.38/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.38/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.38/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.42/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.25/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.42/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.33/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 7.69%
  • Satisfied Past/Current Customer: 15.38%
  • Knew Sales Associate Personally: 30.77%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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