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Kim Parmenter
Quality Service Certified® Gold
Kim Parmenter, Realtor®, QSC Gold
(B) 770-622-3081

Service Guarantees for Buyers, Sellers
My Service Areas
Georgia: Johns Creek
Harry Norman, REALTORS®
6470 East Johns Crossing Suite 100
Johns Creek, GA 30097

Consumer Reviews
Comfortable   
- Apr 2022
I had a wonderful experience buying my home with Ms. Kim. She made the whole process an easy experience. 10/10 would recommend.   
- Mar 2022
Confidence   
- Feb 2022
I'm sorry, but I don't want to spend my precious time on her. It was a big mistake for me to work with that agent. NO VALUE AGENT! I was angry when I thought about that time. She still hasn't said "SORRY" yet. I heard that Harry Norman is a big real estate company in GA. But I don'...   More
- Jan 2022

Buyer Results

OVERALL SATISFACTION
4.85/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 95.12%
  • No: 4.88%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 92.68%
  • No: 7.32%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.88/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.93/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.90/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.80/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.83/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.83/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.85/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.88/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.83/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.83/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.83/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 46.34%
  • Satisfied Past/Current Customer: 26.83%
  • Knew Sales Associate Personally: 4.88%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.57/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 90.48%
  • No: 9.52%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 76.19%
  • No: 23.81%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 38.10%
  • 31-60 days: 42.86%
  • 61-90 days: 14.29%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 57.14%
  • 31-60 days: 28.57%
  • 61-90 days: 4.76%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.57/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.57/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.19/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.43/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.52/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.57/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.52/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.48/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.48/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.48/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 23.81%
  • Satisfied Past/Current Customer: 33.33%
  • Knew Sales Associate Personally: 4.76%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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