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Todd Hale
Quality Service Certified® Platinum
Todd Hale, Realtor®, QSC Platinum
(B) 770-206-5805

Service Guarantees for Buyers, Sellers
My Service Areas
Georgia: Atlanta
Harry Norman, REALTORS®
1518 Monroe Drive NE Suite E
Atlanta, GA 30324

Consumer Reviews
Very professional   
- Jul 2018
I used Todd as my realtor because I knew I would get a realtor that was thorough, detailed and put his clients first, as he knew the market I was looking in regarding values, availability, trends and what I was looking for. I made several offers on condos and lost out for one reason or an...   More
- Jun 2018
My family members and I have already recommended Todd because we were so impressed with his patience, knowledge, and organization skills.   
- Jan 2018
Todd Hale is a very honest, smart, hard working and a very professional real estate agent I have ever seen.   
- Nov 2017

Buyer Results

OVERALL SATISFACTION
4.92/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 81.82%
  • No: 18.18%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 84.62%
  • No: 15.38%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 92.31%
  • No: 7.69%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.85/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.92/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.85/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.62/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.54/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 38.46%
  • Satisfied Past/Current Customer: 30.77%
  • Knew Sales Associate Personally: 15.38%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 89.47%
  • No: 10.53%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 85.00%
  • No: 15.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 45.00%
  • 31-60 days: 25.00%
  • 61-90 days: 25.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 70.00%
  • 31-60 days: 15.00%
  • 61-90 days: 5.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.95/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.90/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.60/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.95/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.80/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.70/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.95/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.50/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 10.00%
  • Satisfied Past/Current Customer: 60.00%
  • Knew Sales Associate Personally: 20.00%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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