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Melissa Laird
Melissa Laird, Realtor®
(B) 410-749-1818
(M) 443-880-5730
My Service Areas
Delaware: Delmar
Maryland: Berlin, Crisfield, Delmar, Fruitland, Hebron, Princess Anne, Salisbury, Snow Hill
ERA Martin Associates
1000 E Main Street
Salisbury, MD 21804

Consumer Reviews
I COULD NOT HAVE ASKED FOR A BETTER SALES ASSOCIATE SHE IS AN OUTSTANDING AGENT. VERY GOOD COMMUNICATION AND VERY KNOWLEDGEABLE WITH THE WHOLE PROCESS. I WOULD RECOMMEND HER TO ANY OF MY FAMILY AND FRIENDS.   
- Feb 2018
ABSOLUTLEY GREAT SALES ASSOCIATE! VERY KNOWLEDGEABLE ABOUT THE PROCESS AND GREAT COMMUNICATION. I WOULD RECOMMEND THIS AGENT TO ALL OF MY FAMILY AND FRIENDS.   
- Feb 2018
relaxed and had good input, gave us time to look   
- Dec 2017
It was a pleasure working with Melessa Laird   
- Aug 2017

Buyer Results

OVERALL SATISFACTION
4.76/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 88.89%
  • No: 11.11%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 83.33%
  • No: 16.67%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.78/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.72/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.72/5.00
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How satisfied were you with the availability of your sales associate?
Negotiation Skills
4.67/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.72/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Likely to Re-use Professional
4.72/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.72/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same real estate company to assist you?
Reason for Selecting
  • Referred by a Friend: 5.56%
  • Satisfied Past/Current Customer: 5.56%
  • Knew Sales Associate Personally: 16.67%
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Seller Results

OVERALL SATISFACTION
4.83/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 83.33%
  • No: 16.67%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 0.00%
  • 31-60 days: 0.00%
  • 61-90 days: 50.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 50.00%
  • 31-60 days: 0.00%
  • 61-90 days: 16.67%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.67/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.50/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.67/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Likely to Re-use Professional
4.83/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Re-use Company
4.83/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same real estate company to assist you?
Reason for Selecting
  • Referred by a Friend: 33.33%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 33.33%
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