Buyer Results
OVERALL SATISFACTION

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What was your overall satisfaction with the results and service provided by your sales associate?
Advice and Counsel

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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search

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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability

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How satisfied were you with the availability of your sales associate?
Knowledge of Area

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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Communication

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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness

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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional

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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Refer Professional

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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Seller Results
OVERALL SATISFACTION

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What was your overall satisfaction with the results and service provided by your sales associate?
Advice and Counsel

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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation

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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms

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How satisfied were you with the price and terms of the sale?
Negotiation Skills

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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication

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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness

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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?