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Jill Norris
Jill Norris, Realtor®
(B) 925-708-3263

Service Guarantees for Buyers, Sellers
My Service Areas
California: Concord, Lafayette, Martinez, Pleasant Hil, Pleasant Hill, Walnut Creek
Berkshire Hathaway HomeServices
1954 Contra Costa Blvd
Pleasant Hill, CA 94523
Consumer Reviews
they went above and beyond we were vary happy with this real estate company and we were vary happy with Jill Norris and everyone involved with this agency and we would recommend to anyone this real estate !   
- Sep 2023
Could not say enough good things about Jill, she has been amazing throughout our whole journey to find our home!   
- May 2022
I am so happy with the services provided by Jill Norris and her partner Gayle Moussa. They gave me excellent advice, provided extra services, were responsive to questions and concerns, were friendly and reassuring and sold my house within one day for a figure well over the asking price.   
- Apr 2022
We love Jill and her team and would gladly work with them in the future if the opportunity came about. We will always recommend Jill to anyone who is looking for realtor. Thank you for all the hard work and everything you’ve done for our family over the last 10 years!   
- Mar 2022

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 66.67%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 0.00%
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Seller Results

OVERALL SATISFACTION
4.90/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.90/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.90/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Negotiation Skills
4.90/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.90/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Refer Professional
4.90/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 20.00%
  • Satisfied Past/Current Customer: 40.00%
  • Knew Sales Associate Personally: 10.00%
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