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Sandee Utterback, CRS
Sandee Utterback, CRS, Realtor®
(B) 925-824-4688

Service Guarantees for Buyers, Sellers
My Service Areas
California: Castro Valley, Livermore, Pleasanton, San Ramon
Berkshire Hathaway HomeServices
1891 2nd Street
Livermore, CA 94550

Consumer Reviews
She was awesome.   
- May 2021
Sandee made this sale pleasant and totally painless. I was expecting more hassle since I am out of state but she made this feel as though it was a routine for me. Very straight forward and honest communication about what possibilities could arise and already had plans to correct issues if ...   More
- Apr 2021

Buyer Results

OVERALL SATISFACTION
4.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 0.00%
  • No: 100.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Advice and Counsel
4.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
3.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.00/5.00
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Given the need to purchase property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Refer Professional
3.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
3.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Marketing Plan and Implementation
4.60/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Negotiation Skills
4.80/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.80/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.80/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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Given the need to sell property in the same market area, how likely would you be to use the same sales associate to assist you?
Likely to Refer Professional
4.80/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 40.00%
  • Satisfied Past/Current Customer: 40.00%
  • Knew Sales Associate Personally: 20.00%
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What was your PRIMARY reason for selecting your sales associate?


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