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Cheryl Murphy
Cheryl Murphy, Realtor®
Rick Connors and Cheryl Murphy Team
(B) 781-648-3500

Service Guarantees for Buyers, Sellers
My Service Areas
Massachusetts: Arlington
BOWES Real Estate Real Living
1010 Massachusetts Avenue
Arlington, MA 02476

Consumer Reviews
Professional, warm and friendly people that were recommended highly by a close friend. They held my hand through the emotional roller coaster and provided great insights to someone who hadn’t done a real estate transaction for over 20 years. I can’t say enough good things about Cheryl and ...   More
- Oct 2018
A great team to support us in the purchase transaction!   
- Aug 2018
Cheryl Murphy and Rick Connors provided the very best in support during our listing, sale, and later when we purchased a new home. Their professionalism and guidance throughout the process is something we will always appreciate. They were always available to answer our questions from the e...   More
- Jul 2018
Rick and Cheryl were wonderful. Every morning I wake up and say thank God for my house and thank God for Rick and Cheryl.   
- Dec 2017

Buyer Results

OVERALL SATISFACTION
4.93/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.93/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.93/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
4.93/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.93/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.87/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.87/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.87/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.87/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.87/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.87/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 20.00%
  • Satisfied Past/Current Customer: 20.00%
  • Knew Sales Associate Personally: 6.67%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.82/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 63.64%
  • 31-60 days: 27.27%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 63.64%
  • 31-60 days: 9.09%
  • 61-90 days: 9.09%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.91/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.82/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.64/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.82/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
4.91/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.91/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.91/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.82/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.91/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.91/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 18.18%
  • Satisfied Past/Current Customer: 18.18%
  • Knew Sales Associate Personally: 9.09%
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What was your PRIMARY reason for selecting your sales associate?


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