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Tracie Gray
Quality Service Certified® Platinum
Tracie Gray, Realtor®, QSC Platinum
(B) 814-723-3910

Service Guarantees for Buyers, Sellers
My Service Areas
Pennsylvania: Warren
Real Living Real Estate Experts
2 Hertzel St
Warren, PA 16365

Consumer Reviews
Tracie did an awesome job! No complaints at all... I would definitely recommend her to anyone!   
- Oct 2019
Tracie was the right choice in our opinion. Her market comparisons were right on and we accepted an offer very close to our asking price exactly 3 weeks to the day after the sign was put up. The house was shown many times in that three-week period and the feedback was always relayed back...   More
- Sep 2019
Tracie was very professional, made a great sales program, stuck to it, and had people viewing our house in less than a week ! Listed and sold our home in 19 days !!   
- Aug 2019
Tracie gray always kept in contact with me on everything.   
- May 2019

Buyer Results

OVERALL SATISFACTION
4.92/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 84.62%
  • No: 15.38%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 84.62%
  • No: 15.38%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.85/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.77/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.92/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.77/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.85/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.85/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.92/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.69/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.92/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.69/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 23.08%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 46.15%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 0.00%
  • 31-60 days: 7.14%
  • 61-90 days: 50.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 28.57%
  • 31-60 days: 21.43%
  • 61-90 days: 21.43%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.79/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.79/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.93/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.86/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.86/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 50.00%
  • Satisfied Past/Current Customer: 21.43%
  • Knew Sales Associate Personally: 14.29%
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What was your PRIMARY reason for selecting your sales associate?


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