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Carol Ryerson-Greeley
Quality Service Certified®
Carol Ryerson-Greeley, Realtor®, QSC
(B) 781-645-0515
(M) 781-354-4792

Service Guarantees for Buyers, Sellers
My Service Areas
Massachusetts: Arlington, Belmont, Billerica, Lexington, Melrose, Somerville, Watertown, Westford, Winchester, Woburn
BOWES Real Estate Real Living
1010 Massachusetts Avenue
Arlington, MA 02476

Consumer Reviews
I know Carol a little bit prior to engaging her for the house search. That proved to be the best decision. Carol was thorough, patient, always available, pleasant and overall wonderful to work with. Very professional but also personable and compationate. I would recommend her to others in ...   More
- Jun 2020
Margaret and Carol made a wonderful team. They were very communicative and able to walk us though the process as first time home buyers. It was clear that they also cared about helping us find something that met all of our needs. Their knowledge of the area and connections with the communi...   More
- May 2020
To write, that I was very satisfied with Carol is not accurate. Carol is awesome and I was extremely satisfied with her! She was amazing during the entire process. Carol helped me sell a condo in town 5 years ago and was wonderful then. That was a relatively simple deal compared to my rece...   More
- Feb 2020
We were selling a condo for my sister who had recently moved to an Assisted Living facility in southern Massachusetts. I live in Illinois so communications and coordination were essential to success. Carol went out of her way to make the process successful and for that we are thankful. ...   More
- Feb 2020

Buyer Results

OVERALL SATISFACTION
4.92/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Advice and Counsel
4.92/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.85/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.92/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.92/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.85/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.92/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.92/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.92/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.85/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.92/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.85/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 46.15%
  • Satisfied Past/Current Customer: 7.69%
  • Knew Sales Associate Personally: 7.69%
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Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 75.00%
  • 31-60 days: 18.75%
  • 61-90 days: 6.25%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 93.33%
  • 31-60 days: 6.67%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
5.00/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
5.00/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 12.50%
  • Satisfied Past/Current Customer: 18.75%
  • Knew Sales Associate Personally: 25.00%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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