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Sarah Holt
Quality Service Certified® Platinum
Sarah Holt, Realtor®, QSC Platinum
(B) 781-645-0502

Service Guarantees for Buyers, Sellers
My Service Areas
Massachusetts: Acton, Arlington, Bedford, Belmont, Billerica, Burlington, Cambridge, Chelmsford, Concord, Lexington, Littleton, Medford, Melrose, Newton, Reading, Somerville, Stoneham, Waltham, Watertown, Winchester, Woburn
Gibson Sotheby’s International Realty
1010 Massachusetts Avenue
Arlington, MA 02476

Consumer Reviews
Sarah and Julie always made themselves available to my husband and I as we bought a new house and sold our condo. Sarah even said that she thought of us as her children, in terms of making sure we found a home that was right for us. Both Sarah and Julie are extremely knowledgeable about th...   More
- Oct 2020
Carol and Sarah were phenomenal! My deal had many complicating factors and they handled everything perfectly and offered quick solutions to all problems. Couldn't have had a better experience despite trying circumstances! Thank you!   
- Sep 2020
Extremely happy with Carol & Sarah and would use them again in a heartbeat.   
- Sep 2020
Carol and Sarah were very friendly and knowledgeable. From the first meeting, working with them was like working with friends. As first time home buyers a little more assistance/direction on offer pricing would have been appreciated.   
- Aug 2020

Buyer Results

OVERALL SATISFACTION
4.98/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 95.83%
  • No: 4.17%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 98.04%
  • No: 1.96%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.98/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.94/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.96/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.96/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.90/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.98/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.98/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.98/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.88/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.98/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.80/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 37.25%
  • Satisfied Past/Current Customer: 19.61%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.97/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 90.32%
  • 31-60 days: 9.68%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 100.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.97/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.94/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.97/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.94/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.97/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.90/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.94/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.90/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 6.45%
  • Satisfied Past/Current Customer: 45.16%
  • Knew Sales Associate Personally: 6.45%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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