RatedAgent.com Logo
Sarah Holt
Quality Service Certified® Platinum
Sarah Holt, Realtor®, QSC Platinum
(B) 781-645-0502

Service Guarantees for Buyers, Sellers
My Service Areas
Massachusetts: Arlington, Bedford, Belmont, Concord, Medford, Somerville, Waltham, Winchester, Woburn
BOWES Real Estate Real Living
1010 Massachusetts Avenue
Arlington, MA 02476

Consumer Reviews
Sarah was an amazing person to work with. She was very personable. She was very respectful of our opinions and thoughts. We never felt pressured throughout the process of looking at houses. Sarah was very knowledgable of the areas we wanted to see. She was very responsive to all our q...   More
- Jan 2019
Sarah and Sarah were the perfect team for us, and we knew this pretty quickly after meeting them. They are both consummate professionals with a deep understanding of the Arlington market. They are also kind, patient, and consistent in their communications. Through their teamwork and persis...   More
- Jan 2019
Sarah & Sarah are a great team. It was a huge advantage working with them — having two agents made scheduling so much more flexible and it was nice to have a contrast in personalities and style as we went through this process. Both Sarah Holt and Sarah Suarez treated us like family and wer...   More
- Jan 2019
Sarah was a true benefit to us throughout the process of selling our house. She made it easy for us every step of the way. Sarah was very knowledgeable about all aspects of the selling process, and she basically took the lead, allowing us to sit back and relax while she sold our house. Sar...   More
- Nov 2018

Buyer Results

OVERALL SATISFACTION
4.95/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 92.73%
  • No: 7.27%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 98.21%
  • No: 1.79%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.80/5.00
Show Chart
Hide Chart
How satisfied were you with the sales associate's thoroughness during your property search?
Availability
4.95/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.91/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.88/5.00
Show Chart
Hide Chart
How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.95/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.93/5.00
Show Chart
Hide Chart
If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.82/5.00
Show Chart
Hide Chart
If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.93/5.00
Show Chart
Hide Chart
How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.80/5.00
Show Chart
Hide Chart
How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 30.36%
  • Satisfied Past/Current Customer: 14.29%
  • Knew Sales Associate Personally: 0.00%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.97/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 80.00%
  • 31-60 days: 20.00%
  • 61-90 days: 0.00%
  • More...
Show Chart
Hide Chart
How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 100.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
  • More...
Show Chart
Hide Chart
How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.97/5.00
Show Chart
Hide Chart
How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.97/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.97/5.00
Show Chart
Hide Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.97/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.97/5.00
Show Chart
Hide Chart
If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.93/5.00
Show Chart
Hide Chart
If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.97/5.00
Show Chart
Hide Chart
How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.93/5.00
Show Chart
Hide Chart
How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 20.00%
  • Satisfied Past/Current Customer: 40.00%
  • Knew Sales Associate Personally: 6.67%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?


Copyright 2019 Quality Service Certification, Inc. All rights reserved.