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Michael Messina
Michael Messina, Realtor®
(B) 218-349-6455

Service Guarantees for Buyers, Sellers
My Service Areas
Minnesota: Duluth
Real Living Messina & Associates
1512 E. Superior Street
Duluth, MN 55812

Consumer Reviews
Mike did an excellent job! Very knowledgeable and professional.   
- Dec 2019
very available, very easy to talk to   
- Nov 2019
Michael was attentive, knows the area and market conditions. I’d use him again tomorrow.   
- Sep 2019
Excellent service provided - highly recommend   
- Aug 2019

Buyer Results

OVERALL SATISFACTION
4.95/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 95.45%
  • No: 4.55%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.95/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.95/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.95/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.95/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.95/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.95/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.95/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 40.91%
  • Satisfied Past/Current Customer: 18.18%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.94/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 52.94%
  • 31-60 days: 35.29%
  • 61-90 days: 11.76%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 68.75%
  • 31-60 days: 25.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.94/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.76/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.71/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.76/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
4.94/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.82/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
5.00/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 23.53%
  • Satisfied Past/Current Customer: 41.18%
  • Knew Sales Associate Personally: 5.88%
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What was your PRIMARY reason for selecting your sales associate?


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