RatedAgent.com Logo
Charles Ward
Quality Service Certified® Gold
Charles Ward, Realtor®, QSC Gold
(B) 303-350-5838
(M) 303-324-8520

Service Guarantees for Buyers, Sellers
My Service Areas
Colorado: Greenwood Village
The Berkshire Group, REALTORS®
5600 S. Quebec St. #150 D
Greenwood Village, CO 80111

Consumer Reviews
We really like Charles. He was so great!   
- Nov 2018
Charles is easy to work with. Great communicator and keeps his cool in stressful situations. Thanks for making selling our condo as easy as possible.   
- Nov 2018
Chuck was a true professional and provided us with quality service! We’ll be back!   
- Aug 2018
All around, this was one of the best real estate transactions we have experienced.   
- Jan 2018

Buyer Results

OVERALL SATISFACTION
5.00/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
Show Chart
Hide Chart
How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.79/5.00
Show Chart
Hide Chart
How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.74/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 26.32%
  • Satisfied Past/Current Customer: 31.58%
  • Knew Sales Associate Personally: 15.79%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.88/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 47.06%
  • 31-60 days: 29.41%
  • 61-90 days: 11.76%
  • More...
Show Chart
Hide Chart
How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 52.94%
  • 31-60 days: 17.65%
  • 61-90 days: 5.88%
  • More...
Show Chart
Hide Chart
How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.88/5.00
Show Chart
Hide Chart
How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.82/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.65/5.00
Show Chart
Hide Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.82/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.88/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.88/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.76/5.00
Show Chart
Hide Chart
How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.76/5.00
Show Chart
Hide Chart
How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.71/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.65/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 29.41%
  • Satisfied Past/Current Customer: 17.65%
  • Knew Sales Associate Personally: 29.41%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting the sales associate you chose to market your property?


Copyright 2019 Quality Service Certification, Inc. All rights reserved.