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Carmen Molitor
Quality Service Certified® Platinum
Carmen Molitor, Realtor®, QSC Platinum
The Pinnacle Team
(B) 719-351-4835
(M) 719-351-4835

Service Guarantees for Buyers, Sellers
My Service Areas
Colorado: Briargate, Colorado Springs, Gleneagle, Monument, Northgate, Palmer Lake, Pine Creek, Stetson Hills, University Park
RE/MAX Properties, Inc.
1915 Democracy Point
Colorado Springs, CO 80908

Consumer Reviews
I would recommend Carmen, Emerson and the Pinnacle Team over and over again to all our family and friends. They have so much knowledge on houses and the market which isn’t easy to find. They were super thorough from start to finish and consistently kept us updated from when we started shop...   More
- Mar 2023
The reason for the neutral answers to some of the above has nothing to do with service or representatives. I no longer live in Colorado. Yes, another move will be necessary in the next few months but there are only 2 realtors in this area and neither of them work for Remax.   
- Feb 2023
We have had several real estate transactions with various real estate teams over the years. The Pinnacle Team was by far the best experience we have had to date. The realtors on this team were extremely knowledgeable about the market, provided thorough and timely counsel on homes we were i...   More
- Dec 2022
This team was great and I have already recommended them to multiple coworkers!   
- Oct 2022

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 96.15%
  • No: 3.85%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 96.15%
  • No: 3.85%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.96/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.85/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.96/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 42.31%
  • Satisfied Past/Current Customer: 23.08%
  • Knew Sales Associate Personally: 23.08%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 60.00%
  • 31-60 days: 30.00%
  • 61-90 days: 10.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 80.00%
  • 31-60 days: 0.00%
  • 61-90 days: 10.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.70/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Reason for Selecting
  • Referred by a Friend: 30.00%
  • Satisfied Past/Current Customer: 50.00%
  • Knew Sales Associate Personally: 10.00%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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