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Dale Hurd
Quality Service Certified® Platinum
Dale Hurd, Realtor®, QSC Platinum
(B) 781-645-0563

Service Guarantees for Buyers, Sellers
My Service Areas
Massachusetts: Arlington
BOWES Real Estate Real Living
1010 Massachusetts Avenue
Arlington, MA 02476

Consumer Reviews
We were so fortunate to have worked with Dale Hurd. As our relator, she really went above in beyond. I could call her with short notice of a home we were interested in and she would immediately set up a viewing. She often joined us in attending open houses and constantly provided us with t...   More
- Sep 2018
Dale went above and beyond for us. She staged our condo - bringing in her own personal items, held four open houses, and kept us in the know. She is professional and great to work with. It felt easy and was stressful at all!   
- Jul 2018
Dale Hurd was such a pleasure to work with and we were extremely lucky to have an agent who cared so much about helping us find our first home ! Very professional and would highly recommend to anyone!   
- Jun 2018
Thank you, Dale!   
- May 2018

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 90.00%
  • No: 10.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.73/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.91/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
5.00/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 36.36%
  • Satisfied Past/Current Customer: 9.09%
  • Knew Sales Associate Personally: 36.36%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 91.67%
  • No: 8.33%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 75.00%
  • 31-60 days: 25.00%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 91.67%
  • 31-60 days: 8.33%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
5.00/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
5.00/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 8.33%
  • Satisfied Past/Current Customer: 16.67%
  • Knew Sales Associate Personally: 33.33%
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What was your PRIMARY reason for selecting your sales associate?


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