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Dale Hurd
Quality Service Certified®
Dale Hurd, Realtor®, QSC
(B) 781-645-0563

Service Guarantees for Buyers, Sellers
My Service Areas
Massachusetts: Arlington
BOWES Real Estate Real Living
1010 Massachusetts Avenue
Arlington, MA 02476

Consumer Reviews
Dale was amazing to work with! She found me a beautiful home and was so helpful every step of the way. She was so knowledgeable and I appreciate all her efforts. She has checked in with me more than once and is always sincere.   
- Feb 2020
Sale went very smoothly. Agent kept me up to date   
- Dec 2019
While my realtor was a lovely person - supportive, experienced, attentive, I really and honestly did not see any value that came with that. From what I can tell, the extent of the "marketing plan" was listing the house on MLS, which isn't actually marketing, it's adding a listing on a dir...   More
- Jul 2019
Dale did a wonderful job helping us prepare our home to be sold. As it turns out there were two open houses one weekend and we had six offers to choose from that Monday night. Dale explained our options and guided us through the process which also involved purchasing another home at th...   More
- Apr 2019

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
5.00/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 10.00%
  • Satisfied Past/Current Customer: 10.00%
  • Knew Sales Associate Personally: 60.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.60/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 90.00%
  • No: 10.00%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 80.00%
  • 31-60 days: 20.00%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 100.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.80/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.60/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.80/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.80/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.90/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.80/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.60/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.60/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.60/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.60/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 10.00%
  • Knew Sales Associate Personally: 80.00%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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