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Mary Cohen
Quality Service Certified® Platinum
Mary Cohen, Realtor®, QSC Platinum
(B) 408-357-8666
(M) 408-981-2955

Service Guarantees for Buyers, Sellers
My Service Areas
California: Campbell, Cupertino, Los Gatos, San Jose, Saratoga
Compass
750 University Ave., Suite 150
Los Gatos, CA 95032

Consumer Reviews
Without Mary's expert assistance in the sale of my parent's house, I would have been unable to complete the sale. I was not in the area, and her help was invaluable to a remote seller. She provided knowledgeable advice in modifying and staging the property, and managed the revisions prof...   More
- Jun 2021
Mary consistently works above and beyond to give her clients the opportunity to find and purchase the right home for their families and lifestyles. Mary is a sincere person who works diligently to make her clients happy. Mary's wonderful disposition leads her clients to become her friends,...   More
- Aug 2020
Mary is smart, and knows what is happening in the real estate world! She works hard, and strives to give her clients what they want. She is subtle, but persuasive! Mary is genuine, well balanced, and tells you the truth. I have been her repeat client for over 20 years, and will continue t...   More
- Jun 2020

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
5.00/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 50.00%
  • Knew Sales Associate Personally: 50.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 100.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 66.67%
  • 31-60 days: 33.33%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
5.00/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 33.33%
  • Knew Sales Associate Personally: 66.67%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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