RatedAgent.com Logo
Mark Wong
Quality Service Certified® Platinum
Mark Wong, Realtor®, QSC Platinum
(B) 408-913-7815

Service Guarantees for Buyers, Sellers
My Service Areas
California: Saratoga
Compass Real Estate
12772 Saratoga Sunnyvale Road #1000
Saratoga, CA 95070

Consumer Reviews
Mark made our entire home-buying process simple (as simple as you can make this process with all the regulations, paperwork, etc) and guided us every step of the way. We had concerns about various aspects of the process and the home itself and Mark addressed every single one with data, ex...   More
- Nov 2019
Mark is a true professional and I would highly recommend him to anyone looking to sell or buy a home. He has years of experience and will walk you through every step of the process. He was always available for questions and provided all the right answers. Throughout the entire process he w...   More
- Nov 2019
Mark Wong is the very definition of a dedicated and effective real estate agent. He worked late and long hours to ensure our home sale and purchase went smoothly and closed quickly. In fact, he was able to get the purchase to close one week early, knowing we had to leave for a vacation tha...   More
- Oct 2019
Mark Wong is in every sense of the word a true professional. At the beginning I was worried about the process and all the requirements needed to sell the condo. However, Mark Wong made the sale of my condo an extremely painless one. I was so impressed by his proactiveness, I barely had to ...   More
- Aug 2019

Buyer Results

OVERALL SATISFACTION
4.94/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
4.83/5.00
Show Chart
Hide Chart
How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.71/5.00
Show Chart
Hide Chart
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.94/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.94/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.89/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.89/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.94/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.94/5.00
Show Chart
Hide Chart
How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.94/5.00
Show Chart
Hide Chart
How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.94/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.94/5.00
Show Chart
Hide Chart
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 38.89%
  • Satisfied Past/Current Customer: 22.22%
  • Knew Sales Associate Personally: 27.78%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?


Copyright 2019 Quality Service Certification, Inc. All rights reserved.