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Mark Wong
Quality Service Certified® Platinum
Mark Wong, Realtor®, QSC Platinum
(B) 408-913-7815

Service Guarantees for Buyers, Sellers
My Service Areas
California: Saratoga
Compass
12772 Saratoga Sunnyvale Road #1000
Saratoga, CA 95070

Consumer Reviews
Mark was knowledgeable and pro-active in handling the selling process. He helped us to get multiple offers above asking price in 6 days. I was very happy with his help. Julius   
- Oct 2020
Purchasing a house is never an easy thing especially during COVID-19. My husband and I know Mark personally and we are so blessed to have him as our agent and a friend. He was very patient in understanding our requirements and needs. After looking at some houses, we got confused about o...   More
- Jun 2020
Thank you so much for all your support and advice, Mark! We are truly grateful for your professional expertise and guidance throughout the process!   
- May 2020
Mark is wonderful. There is a reason that he is widely recognized and esteemed in our community. He is very knowledgeable, responsive, has a good sense of how to offer useful feedback, and has the experience to complete a transaction that makes everyone happy. We are thankful for Mark!   
- Apr 2020

Buyer Results

OVERALL SATISFACTION
4.95/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.84/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.74/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.94/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.95/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.89/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.89/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.95/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.95/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
5.00/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.95/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 36.84%
  • Satisfied Past/Current Customer: 26.32%
  • Knew Sales Associate Personally: 26.32%
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What was your PRIMARY reason for selecting your sales associate?


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