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Mark Wong
Quality Service Certified® Platinum
Mark Wong, Realtor®, QSC Platinum
(B) 408-913-7815

Service Guarantees for Buyers, Sellers
My Service Areas
California: Saratoga
Compass Real Estate
12772 Saratoga Sunnyvale Road #1000
Saratoga, CA 95070

Consumer Reviews
Purchasing a house is never an easy thing especially during COVID-19. My husband and I know Mark personally and we are so blessed to have him as our agent and a friend. He was very patient in understanding our requirements and needs. After looking at some houses, we got confused about o...   More
- Jun 2020
Thank you so much for all your support and advice, Mark! We are truly grateful for your professional expertise and guidance throughout the process!   
- May 2020
Mark is wonderful. There is a reason that he is widely recognized and esteemed in our community. He is very knowledgeable, responsive, has a good sense of how to offer useful feedback, and has the experience to complete a transaction that makes everyone happy. We are thankful for Mark!   
- Apr 2020
Mark made our entire home-buying process simple (as simple as you can make this process with all the regulations, paperwork, etc) and guided us every step of the way. We had concerns about various aspects of the process and the home itself and Mark addressed every single one with data, ex...   More
- Nov 2019

Buyer Results

OVERALL SATISFACTION
4.94/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.83/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.72/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.94/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.94/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.89/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.89/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.94/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.94/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
5.00/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.94/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 38.89%
  • Satisfied Past/Current Customer: 22.22%
  • Knew Sales Associate Personally: 27.78%
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What was your PRIMARY reason for selecting your sales associate?


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