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Michelle Peterson
Quality Service Certified® Platinum
Michelle Peterson, Realtor®, QSC Platinum
(B) 218-728-4436

Service Guarantees for Buyers, Sellers
My Service Areas
Minnesota: Duluth
Real Living Messina & Associates
1512 E. Superior Street
Duluth, MN 55812

Consumer Reviews
Michelle saw the dream in a house that a lot of people wouldn't have seen. She cared about me as a person and fought through a tough sale with very difficult sellers. She became my voice with the sellers and that was invaluable (since I knew the sellers and didn't want to cause any strain)...   More
- Oct 2019
Michelle called me every month and talk with me and was very patient and waited until I was ready to put the house on the market, it was appreciated. She appeared to always have time to talk with me.   
- Sep 2019
Michelle was exceptionally wonderful to work with. She was very knowlegable and was always available to answer any questions we had throughout the process. We are extremely satisfied with the outcome and her service. Thank you.   
- Sep 2019
Michelle is simply the best. She is highly capable and I love her energy. She did an excellent job of leading me through the buying process for this house. She is wonderful.   
- Sep 2019

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 92.86%
  • No: 7.14%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 82.76%
  • No: 17.24%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 96.55%
  • No: 3.45%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.96/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.86/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.97/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.97/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.97/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 44.83%
  • Satisfied Past/Current Customer: 10.34%
  • Knew Sales Associate Personally: 3.45%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.89/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 83.33%
  • No: 16.67%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 88.89%
  • No: 11.11%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 50.00%
  • 31-60 days: 11.11%
  • 61-90 days: 22.22%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 55.56%
  • 31-60 days: 22.22%
  • 61-90 days: 5.56%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.94/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.89/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.67/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.83/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
4.89/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.94/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.94/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.89/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 33.33%
  • Satisfied Past/Current Customer: 38.89%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?


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