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Michelle Peterson
Quality Service Certified® Platinum
Michelle Peterson, Realtor®, QSC Platinum
(B) 218-728-4436

Service Guarantees for Buyers, Sellers
My Service Areas
Minnesota: Duluth
Real Living Messina & Associates
1512 E. Superior Street
Duluth, MN 55812

Consumer Reviews
The integrity and outstanding customer service focus of Michelle Peterson and the company were very evident and very much appreciated...knowing she had your back and our interests and didnt tell us just anything to appease us was huge....also she was able to redirect us when our thinking m...   More
- Apr 2019
I have no siggestions. Michelle is the consummate professional, but even beyond that, she cared about me and my unique situation and made the sale happen. It was a very unique situation and she went above and beyond to make the deal go through.   
- Mar 2019
Michelle was extremely helpful and accommodating throughout the home selling process, including helping us to deal with some unexpected complications in the run up to closing and while we relocated internationally. She dealt with the closing in our absence and tracked the progress of our ...   More
- Dec 2018
Michelle was awesome... Keep her around:)   
- Nov 2018

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 89.47%
  • No: 10.53%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 78.95%
  • No: 21.05%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.95/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.84/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.95/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
5.00/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 47.37%
  • Satisfied Past/Current Customer: 5.26%
  • Knew Sales Associate Personally: 5.26%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.93/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 86.67%
  • No: 13.33%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 93.33%
  • No: 6.67%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 60.00%
  • 31-60 days: 13.33%
  • 61-90 days: 13.33%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 66.67%
  • 31-60 days: 13.33%
  • 61-90 days: 6.67%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.93/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.93/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.80/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.87/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
4.93/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.93/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.93/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.87/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 33.33%
  • Satisfied Past/Current Customer: 40.00%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?


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