RatedAgent.com Logo
Michelle Peterson
Quality Service Certified® Platinum
Michelle Peterson, Realtor®, QSC Platinum
(B) 218-728-4436

Service Guarantees for Buyers, Sellers
My Service Areas
Minnesota: Duluth
Real Living Messina & Associates
1512 E. Superior Street
Duluth, MN 55812

Consumer Reviews
Michelle was extremely helpful and accommodating throughout the home selling process, including helping us to deal with some unexpected complications in the run up to closing and while we relocated internationally. She dealt with the closing in our absence and tracked the progress of our ...   More
- Dec 2018
Michelle was awesome... Keep her around:)   
- Nov 2018
Michelle was great! I can't see why anyone in the area would chose anyone besides her.   
- Sep 2018
Michelle went over and beyond to help us get into our new home. She had a true heart and caring for finding the right home not just making a sale. I will recommend her highly to anyone looking at buying or selling a home. Michelle is a wonderful realtor and most importantly a wonderful per...   More
- Sep 2018

Buyer Results

OVERALL SATISFACTION
5.00/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 88.24%
  • No: 11.76%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 76.47%
  • No: 23.53%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.94/5.00
Show Chart
Hide Chart
How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.82/5.00
Show Chart
Hide Chart
How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.94/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
Show Chart
Hide Chart
If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
Show Chart
Hide Chart
If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
Show Chart
Hide Chart
How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
5.00/5.00
Show Chart
Hide Chart
How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 47.06%
  • Satisfied Past/Current Customer: 5.88%
  • Knew Sales Associate Personally: 5.88%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.93/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 85.71%
  • No: 14.29%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 92.86%
  • No: 7.14%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 64.29%
  • 31-60 days: 14.29%
  • 61-90 days: 7.14%
  • More...
Show Chart
Hide Chart
How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 71.43%
  • 31-60 days: 14.29%
  • 61-90 days: 0.00%
  • More...
Show Chart
Hide Chart
How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.79/5.00
Show Chart
Hide Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.86/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
Show Chart
Hide Chart
If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.93/5.00
Show Chart
Hide Chart
If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
Show Chart
Hide Chart
How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.86/5.00
Show Chart
Hide Chart
How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 35.71%
  • Satisfied Past/Current Customer: 35.71%
  • Knew Sales Associate Personally: 0.00%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?


Copyright 2019 Quality Service Certification, Inc. All rights reserved.