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Julie S. Maddox
Quality Service Certified® Platinum
Julie S. Maddox, Realtor®, QSC Platinum
(B) 310-373-5311

Service Guarantees for Buyers, Sellers
My Service Areas
California: Gardena, Hawthorne, Hermosa Beach, Lawndale, Lomita, Manhattan Beach, Palos Verdes Estates, Palos Verdes Peninsula, Rancho Palos Verdes, Redondo Beach, Rolling Hills, Rolling Hills Estates, San Pedro, Torrance
RE/MAX Estate Properties
63 Malaga Cove Plaza
Palos Verdes Estates, CA 90274

Consumer Reviews
Julie is an amazing agent. From start to finish she was in our corner and guiding us through the process. We are so appreciative of her time, energy and patience.   
- Nov 2022
Very satisfied and Great Sales Agent   
- Jun 2022
Julie was very competent at her job. All her advice and directions were spot-on. She was always right-there when I telephoned her many times with questions. Add all this to her cheerfulness, positive attitude and a source for moving contacts helped me get through a very difficult time. ...   More
- Jun 2022
Hands down the most excellent service and professional experience. Julie is a complete pro and guided us through the entire process, keeping us up to date and informed the whole time. Her advice was top notch.   
- Nov 2021

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.80/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Reason for Selecting
  • Referred by a Friend: 40.00%
  • Satisfied Past/Current Customer: 40.00%
  • Knew Sales Associate Personally: 20.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 85.71%
  • 31-60 days: 0.00%
  • 61-90 days: 14.29%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 85.71%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 14.29%
  • Satisfied Past/Current Customer: 85.71%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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