Buyer Results
OVERALL SATISFACTION
Show Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
- Yes: 85.71%
- No: 14.29%
- More...
Show Chart
Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
- Yes: 100.00%
- No: 0.00%
- More...
Show Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
- Yes: 100.00%
- No: 0.00%
- More...
Show Chart
Did your sales associate contact you after the closing?
Advice and Counsel
Show Chart
How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
Show Chart
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
Show Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
Show Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
Show Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
Show Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
Show Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
Show Chart
How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
Show Chart
How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
Show Chart
Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
Show Chart
Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
- Referred by a Friend: 14.29%
- Satisfied Past/Current Customer: 42.86%
- Knew Sales Associate Personally: 0.00%
- More...
Show Chart
What was your PRIMARY reason for selecting your sales associate?
Seller Results
Contacted After Closing
- Yes: 100.00%
- No: 0.00%
- More...
Show Chart
Did your sales associate contact you after closing?
Expected Time to Sell
- < 30 days: 50.00%
- 31-60 days: 35.71%
- 61-90 days: 0.00%
- More...
Show Chart
How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
- < 30 days: 61.54%
- 31-60 days: 15.38%
- 61-90 days: 7.69%
- More...
Show Chart
How long was your property marketed by your sales associate and broker before you accepted an offer?
Marketing Plan and Implementation
Show Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
Show Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
Show Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Reason for Selecting
- Referred by a Friend: 28.57%
- Satisfied Past/Current Customer: 28.57%
- Knew Sales Associate Personally: 28.57%
- More...
Show Chart
What was your PRIMARY reason for selecting the sales associate you chose to market your property?
