Mary Murray
Quality Service Certified® Platinum
Business: 781-645-0558

My Service Areas
United States
Arlington, MA
My Company

BOWES Real Estate Real Living

1010 Massachusetts Avenue
Arlington, MA 02476
US
Consumer Reviews

  Mary was very knowledgeable, professional and she explained the entire sale process making me feel confident in my choice to hire her. She had my home staged, cleaned and after the weekend open houses I was looking at multiple offers all over asking price. We discussed the merits of each offer taking into account term...     Show more

Jan 2017

  Sales Associate was extremely knowledgeable and could not have been more helpful in our first home purchase. I would absolutely recommend her to anyone and would not hesitate to use her again.    

Jan 2017

  Outstanding job by he agent; thorough, professional, prompt responses to questions. My family and I could not have had a better experience than we did with this agent. I would highly recommend her to any potential seller in the area    

Dec 2016

  Mary Murray is an experienced and knowledgeable sales associate and made this buying experience uncomplicated and smooth--just as she did when she was my selling agent for a former property that I owned several years ago..    

Nov 2016

Buyer Results

OVERALL SATISFACTION
4.83/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 90.91%
  • No: 9.09%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.78/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.74/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
4.87/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.87/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.74/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.91/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.78/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.78/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.78/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.83/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.78/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 26.09%
  • Satisfied Past/Current Customer: 21.74%
  • Knew Sales Associate Personally: 13.04%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 63.64%
  • 31-60 days: 18.18%
  • 61-90 days: 13.64%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 77.27%
  • 31-60 days: 13.64%
  • 61-90 days: 4.55%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.95/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.91/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.95/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.86/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 22.73%
  • Satisfied Past/Current Customer: 18.18%
  • Knew Sales Associate Personally: 13.64%
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What was your PRIMARY reason for selecting your sales associate?


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