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Laurell Albanese
Laurell Albanese, Realtor®
(B) 201-288-0004

Service Guarantees for Buyers, Sellers
My Service Areas
New Jersey: Hasbrouck Heights
Real Living Gateway Realtors
464 Boulevard
Hasbrouck Heights, NJ 07604

Consumer Reviews
Laurell Albanese is the best in the business. From beginning to end she kept communication consistent. Any other real estate transactions I will have in the future will go through laurel.   
- Oct 2018
Laurell Albanese answered all our questions and concerns very promptly and helped guide us with her expertise through the entire process and she was a pleasure to work with and I would use her again and would not hesitate to recommend her to my family and friends :) She gets an A++++ in my...   More
- Apr 2018
This was our first time selling a house and she was very patient and understanding through the process. We needed to sell quick and at a certain price to meet our needs and she was always there for us to get what w e needed done. She went above and beyond for us and we are grateful.   
- Jul 2017
Laurell Albanese is as good as it gets. She is a doer who gets things done, even performing the other sales associates job when necessary.   
- Jul 2017

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 83.33%
  • No: 16.67%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.80/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
5.00/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 33.33%
  • Satisfied Past/Current Customer: 33.33%
  • Knew Sales Associate Personally: 16.67%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.88/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 37.50%
  • 31-60 days: 25.00%
  • 61-90 days: 25.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 75.00%
  • 31-60 days: 12.50%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.75/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.88/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.88/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.88/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 12.50%
  • Satisfied Past/Current Customer: 50.00%
  • Knew Sales Associate Personally: 25.00%
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What was your PRIMARY reason for selecting your sales associate?


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