RatedAgent.com Logo
Jim Schock
Quality Service Certified® Platinum
Jim Schock, Realtor®, QSC Platinum
(B) 248-293-0000

Service Guarantees for Buyers, Sellers
My Service Areas
Michigan: Rochester Hills
Real Living Great Lakes Real Estate
2915 S Rochester Road
Rochester Hills, MI 48307

Consumer Reviews
Thanks for all information provided, the time spent and all explanations provided, process was so smooth and fast, Jim was excellent!!   
- Dec 2017
I and my family are very satisfied with the support we received from Jim Schock. He showed us a large knowledge and experience during our buying process, it gave us tranquility for decision and search the best area to buy a house.   
- Sep 2017
Jim Schock was 100% committed to get us the best real estate service. He has a huge knowledge of the area, history, community, and properties. My family is very happy with the new house and I'd definitely recommend Real Living Great Lakes Real Estate to other people.   
- Jul 2017
Thankful to JIM SCHOCK for his extra ordinary service during the deal. He was outstanding & walk us through minute details, As well provided sufficient time to discuss our quires. His experience and knowledge help us to take right decisions. FIVE STARS to JIM SCHOCK.   
- May 2017

Buyer Results

OVERALL SATISFACTION
4.92/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 96.15%
  • No: 3.85%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 96.15%
  • No: 3.85%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 96.15%
  • No: 3.85%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
4.96/5.00
Show Chart
Hide Chart
How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.92/5.00
Show Chart
Hide Chart
How satisfied were you with the sales associate's thoroughness during your property search?
Availability
4.96/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.96/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.81/5.00
Show Chart
Hide Chart
How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.92/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.92/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.88/5.00
Show Chart
Hide Chart
If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.88/5.00
Show Chart
Hide Chart
If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.85/5.00
Show Chart
Hide Chart
How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.85/5.00
Show Chart
Hide Chart
How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 50.00%
  • Satisfied Past/Current Customer: 7.69%
  • Knew Sales Associate Personally: 0.00%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.90/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 70.00%
  • 31-60 days: 30.00%
  • 61-90 days: 0.00%
  • More...
Show Chart
Hide Chart
How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 90.00%
  • 31-60 days: 0.00%
  • 61-90 days: 10.00%
  • More...
Show Chart
Hide Chart
How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.90/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.70/5.00
Show Chart
Hide Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.90/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.90/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.90/5.00
Show Chart
Hide Chart
If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.60/5.00
Show Chart
Hide Chart
If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.90/5.00
Show Chart
Hide Chart
How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.60/5.00
Show Chart
Hide Chart
How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 80.00%
  • Knew Sales Associate Personally: 0.00%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?


Copyright 2018 Quality Service Certification, Inc. All rights reserved.