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Lynne Thompson
Quality Service Certified® Platinum
Lynne Thompson, Realtor®, QSC Platinum
(B) 781-645-0551

Service Guarantees for Buyers, Sellers
My Service Areas
Massachusetts: Arlington, Belmont, Cambridge, Lexington, Medford, Somerville, Waltham, Winchester, Woburn
BOWES Real Estate Real Living
1010 Massachusetts Avenue
Arlington, MA 02476

Consumer Reviews
She was helpful, proactive, communicative throughout the whole home buying process. She was doing a research on our questions, coming back with the answers and making sure that we understand everything. She was paying attention to details which we missed a few times. She gave us a lot of r...   More
- May 2019
Lynne Thompson is simply the best. She is lovely to work with, savvy, committed, patient, professional, creative, and instills such a sense of trust throughout the whole process. She helped us purchase our first home, and we called her again when we were ready to sell nearly 8 years later...   More
- Apr 2019
We first met Lynne (referred by a friend) when she helped us buy our first home in 2002. We have stayed in touch over the years and bought a second home with her help a few years ago. When it came time to sell our first property she was the only person we would consider to list it. Lynne...   More
- Mar 2019
Lynne is wonderful to work with. She knows the Arlington market extremely well and was able to find us a great home in our target neighborhood and school district, at our price point, no small feat. She made a more difficult transaction go smoothly and handled many different aspects from a...   More
- Dec 2018

Buyer Results

OVERALL SATISFACTION
4.94/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 93.75%
  • No: 6.25%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 93.75%
  • No: 6.25%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.94/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.94/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.75/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.88/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 12.50%
  • Satisfied Past/Current Customer: 18.75%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 93.75%
  • No: 6.25%
  • More...
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 81.25%
  • 31-60 days: 18.75%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 87.50%
  • 31-60 days: 12.50%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
5.00/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.94/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.94/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
5.00/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 31.25%
  • Satisfied Past/Current Customer: 43.75%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?


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