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Toni V. Morrison
Quality Service Certified®
Toni V. Morrison, Realtor®, QSC
(B) 231-264-6604
(M) 231-631-4215

Service Guarantees for Buyers, Sellers
My Service Areas
Michigan: Acme, Central Lake, Elk Rapids, Grawn, Kalkaska, Kewadin, Rapid City, Suttons Bay, Traverse City, Williamsburg
Real Estate One
PO Box 308
Elk Rapids, MI 49629

Consumer Reviews
Toni was very knowledgeable and provided a detail analysis of what my house should be marketed at. She provided a method to manage my showings so it fit everyone schedule. I was always kept up to date on where in the process the sale was and what action items needed to completed. I am very...   More
- Feb 2017
For buying a house in Michigan from California this was a great experience! We really appreciated Toni being able to FaceTime with me while she and my cousin looked at houses. We also appreciated that Toni was very available by phone whenever we had a question. We have also had follow ...   More
- Feb 2017
I have bought and sold many properties and this was the by far the smoothest transaction. Toni is professional and fun to work with! I would work with her again in a heartbeat.   
- Jan 2017
I WAS VERY SATISFIED WITH ALL THE WORK THAT TONI PUT IN TO SELL OUR PROPERTY FOR US. SHE KEPT US UPDATED EVEN WHEN THERE WAS NO NEWS TO GIVE US . I WOULD RECOMMEND HER TO ANY ONE WHO WANTS TO SELL THEIR HOUSE . SHE WORKED VERY HARD AND ALWAYS HAD A VERY POSITIVE ATTITUDE ABOUT OUR PRO...   More
- Jan 2017

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Provided Written Market Analysis
  • Yes: 75.00%
  • No: 25.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.83/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.83/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.83/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 66.67%
  • Satisfied Past/Current Customer: 16.67%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 20.00%
  • 31-60 days: 40.00%
  • 61-90 days: 20.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 100.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Marketing Plan and Implementation
4.80/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.80/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Reason for Selecting
  • Referred by a Friend: 60.00%
  • Satisfied Past/Current Customer: 0.00%
  • Knew Sales Associate Personally: 40.00%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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