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George Porretta
Quality Service Certified® Platinum
George Porretta, Realtor®, QSC Platinum
(B) 248-293-0000

Service Guarantees for Buyers, Sellers
My Service Areas
Michigan: Rochester Hills
Real Living Great Lakes Real Estate
2915 S Rochester Road
Rochester Hills, MI 48307

Consumer Reviews
Thank you for Geroge's deligency   
- Aug 2018
George did an exceptional job through the whole listing & sale process. I’ve referred him to friends and plan to use him again when I’m ready to buy my next home.   
- Jul 2018
George Porretta's attention to detail was excellent. He coordinated the sale and closing very efficiently, and met the needs and time restrictions of everyone involved. As this sale involved a trust, it was complicated at times - but those extra details were handled very well. I appreci...   More
- Jan 2018
George as a sales agent was outstanding. I would highly recommend him to others both buying or selling a home. His market assessment was spot on. He communicates all options effectively, and operated with the utmost integrity.   
- Oct 2017

Buyer Results

OVERALL SATISFACTION
4.88/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.88/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
4.87/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
4.94/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.75/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.69/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.94/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.88/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.81/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.81/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.88/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.81/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 12.50%
  • Satisfied Past/Current Customer: 6.25%
  • Knew Sales Associate Personally: 6.25%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.88/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 87.50%
  • No: 12.50%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 37.50%
  • 31-60 days: 50.00%
  • 61-90 days: 12.50%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 87.50%
  • 31-60 days: 12.50%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.88/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.50/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.88/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.88/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.63/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.75/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.75/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.75/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 12.50%
  • Satisfied Past/Current Customer: 37.50%
  • Knew Sales Associate Personally: 37.50%
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What was your PRIMARY reason for selecting your sales associate?


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