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Elaine Carlson
Quality Service Certified® Platinum
Elaine Carlson, Realtor®, QSC Platinum
(B) 310-802-2398

Service Guarantees for Buyers, Sellers
My Service Areas
California: Hermosa Beach, Lomita, Manhattan Beach, Palos Verdes Estates, Rancho Palos Verdes, Redondo Beach, Rolling Hills, Rolling Hills Estates, San Pedro, Torrance
RE/MAX Estate Properties
63 Malaga Cove Plaza
Palos Verdes Estates, CA 90274
Consumer Reviews
Elaine is an amazing real estate agent and one of the most impressive people I’ve worked with in any professional capacity. Dynamic, knowledgeable, patient, proactive, and present, Elaine is fully immersed in her profession. And she really knows what she is doing. She knows the data, patte...   More
- May 2023
Elaine Carlson was outstanding in the level of service provided as well as attention to details. She is an absolute professional and I would highly recommend her to anyone conducting real estate transactions in the South Bay area.   
- Aug 2022
Elaine provided me with exceptional service from start to finish. I am extremely satisfied with her professionalism, service and kindness.   
- Jun 2022
Elaine was simply the best realtor we have ever worked with in our 35 years of moving around the world and through numerous home purchases. Her recommendation to professionally stage the home paid off tenfold. Her willingness to process the multiple offers we received within 48 hours of...   More
- Feb 2022

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 33.33%
  • No: 66.67%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.67/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 66.67%
  • Satisfied Past/Current Customer: 33.33%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 40.00%
  • 31-60 days: 40.00%
  • 61-90 days: 0.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 80.00%
  • 31-60 days: 0.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Marketing Plan and Implementation
5.00/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
5.00/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Reason for Selecting
  • Referred by a Friend: 20.00%
  • Satisfied Past/Current Customer: 40.00%
  • Knew Sales Associate Personally: 0.00%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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