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Cheryl Ekstrand
Quality Service Certified® Platinum
Cheryl Ekstrand, Realtor®, QSC Platinum
(B) 218-728-4436
(M) 218-348-5785

Service Guarantees for Buyers, Sellers
My Service Areas
Minnesota: Duluth
Real Living Messina & Associates
1512 E. Superior Street
Duluth, MN 55812

Consumer Reviews
Only disappointing aspect was price range realtor thought we could get for property. One if the reasons we selected this realtor/ company. Price sold for was significantly less than initial range we were told property value was. Felt little bit shorted on that piece. However it sold and ...   More
- Oct 2018
Excellent person follows up with everything - will use again and again!   
- Jul 2018
Cheryl did an excellent job. We used her to sell our home and our 4 plex. Both were sold in less than 30 days. We would use her again.   
- Jan 2018
-Aug 2017
- Aug 2017

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Provided Written Market Analysis
  • Yes: 72.73%
  • No: 27.27%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.91/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the sales associate's thoroughness during your property search?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.91/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.91/5.00
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How satisfied were your sales associate's advice and skill in negotiating the price and terms of the purchase?
Communication
4.91/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.91/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
5.00/5.00
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If buying in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
5.00/5.00
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If buying in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
5.00/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
5.00/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 9.09%
  • Satisfied Past/Current Customer: 18.18%
  • Knew Sales Associate Personally: 18.18%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.80/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Real Living 360 Service Commitment?
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Expected Time to Sell
  • < 30 days: 13.33%
  • 31-60 days: 33.33%
  • 61-90 days: 6.67%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 26.67%
  • 31-60 days: 33.33%
  • 61-90 days: 13.33%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.85/5.00
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How satisfied were you with how well your sales associate listened, advised, and counseled you when clarifying your needs?
Marketing Plan and Implementation
4.93/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.73/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.87/5.00
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How satisfied were you with your sales associate's advice and skill in negotiating the price/terms of sale?
Communication
4.73/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.87/5.00
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How satisfied were you with your sales associate's facilitation of the process and attention to details from contract to closing?
Likely to Re-use Professional
4.80/5.00
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If selling in the same area again, how likely would you be to use the same sales associate?
Likely to Re-use Company
4.73/5.00
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If selling in the same area again, how likely would you be to use the same real estate company?
Likely to Refer Professional
4.80/5.00
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How likely would you be to recommend your sales associate to a friend or relative?
Likely to Refer Company
4.73/5.00
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How likely would you be to recommend the real estate company to a friend, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 13.33%
  • Satisfied Past/Current Customer: 33.33%
  • Knew Sales Associate Personally: 40.00%
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What was your PRIMARY reason for selecting your sales associate?


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